Financial Services Consulting
THE NEXT ERA OF FINANCIAL SERVICES.
RESILIENCE, PERFORMANCE IMPROVEMENT, AND COMPETITIVE STRENGTH
The financial services sector is undergoing profound transformation. Banks and insurers must rethink and streamline their business and operating models, strengthen efficiency, and align operations with long-term resilience and future viability. Despite significant investments in digitalisation, productivity gains often fall short of expectations, while legacy IT systems, fragmented IT platforms and data structures, and rising compliance requirements continue to weigh heavily on performance.
At the same time, new technologies such as artificial intelligence often struggle to move beyond pilot stages and generate measurable impact. The main reasons lie in a lack of strategic focus and clear governance, as well as fragmented IT and data landscapes. In addition, mounting regulatory pressure, rising cyber risks, and growing customer expectations for digital and personalised solutions further challenge financial institutions’ ability to deliver sustainable growth and performance.
Alongside these structural challenges, financial institutions face a shortage of skilled talent, rising margin pressures, and intensifying competition. Cultural barriers and insufficient leadership readiness frequently slow down transformation efforts. To secure competitiveness in this demanding environment, banks and insurers must strengthen resilience, improve performance, and accelerate innovation in their business and operating models.
More than 25 Years of Experience
How We improve your performance
Our consulting services support financial institutions in strengthening sales performance efficiency, optimising cost structures, and unlocking digital and AI-driven performance improvements. We connect strategy with execution and measurable results, enabling sustainable profitability, resilience, and future readiness in a changing and competitive market.
Driving sustainable profitability und growth through excellence in sales, organisation, operations, and cost management
Financial institutions must optimise their cost structures while maintaining efficiency and competitiveness. We support our clients establish strategic cost excellence by identifying and realising savings potential across functions, processes, and technology. By combining analytical rigour with pragmatic execution, we enable measurable performance improvement and create lasting value.
Leveraging IT and AI Integration as Levers for Performance and Value-Driven Performance Management
Digital technologies and artificial intelligence are transforming the financial services industry. We support organisations align IT investments with strategic goals and unlock the potential of AI to drive efficiency, enhance performance, and integrate intelligence into core business, processes and IT.
Enhancing sales performance and customer focus for competitive advantage
Banks and insurers must increase sales effectiveness under growing margin pressure. We support clients in optimising sales performance and structures, steering sales organisations towards profitable growth, and ensuring competitiveness.
Adapting business and operating models to change and regulatory requirements
Regulatory developments, economic headwinds, and rising compliance demands require continuous adaptation of business and operating models. We help financial institutions achieve sustainable, compliant, and future-ready transformation.
“Every bank and insurance company knows its purchasing figures – but what really matters is what we make of them. With the right levers, measurable effects can be achieved and room for strategic initiatives can be created. Our H&Z approach shows how to achieve sustainable procurement optimization.”
“Despite strong results, banks and insurers are at a turning point: business models must be sharpened, redefined, and consistently aligned with future viability. Growth emerges where efficiency, resilience, and technology are intelligently combined. At H&Z, our ambition is not only to provide strategic guidance, but to achieve measurable impact together with our clients.”
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Get in Touch with Our Financial Services Expert
For tailored advice and insights on the Financial Services industry, our expert is available to support you with strategic and operational guidance. You can set up a consultation or contact our expertvia email or LinkedIn. We look forward to connecting with you.
