Consulting for cities and utility companies

A balancing act between resilience and adaptation

We support cities and utility companies in their transformation through strategic consulting, data-driven urban planning, and needs-based measures.

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Stadt Schwerte Logo
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Norderstedt Logo
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SHAPING TRANSFORMATION

FUTURE-PROOF CITIES AND UTILITY COMPANIES

Cities and utility companies face the same challenge: they must reconcile ageing infrastructure, cost pressures, and rising expectations for digital, resilient, and climate-friendly systems. We combine strategic consulting and data-driven analysis with cost and efficiency programmes, implementation, and measurable results. This enables us to develop the right targets, realise potential for efficiency gains, and transform structures and processes with our clients.

maximum degree of transformation
100%
Status quo in German smart citiesLeading cities
Your Industry Lead
Dr. Lucia Wright

Dr. Lucia Wright

Associate Partner

The pressure to take action on infrastructure, utilities, and urban development is growing rapidly. Future-proofing means translating strategies into concrete results.

Get in touch

TRANSFORMING FOUR PRESSURE POINTS

Four key challenges are putting cities and utility companies under increasing pressure to take action.

1

Cost pressures and investment shortages

  • Municipal and utility budgets remain under pressure
  • New regulatory requirements increase the complexity of compliance and tie up additional resources
  • Costs, processes, and management must become more efficient in order to free up resources for maintenance and modernisation
2

Digitalisation and data basis

  • Public authorities and utility companies operate using fragmented systems and data silos
  • Smart technologies and sensor systems are not being used to their full potential
  • Without shared data infrastructure and a roadmap, digitalisation initiatives remain largely ineffective
3

Infrastructure and securing supplies

  • Ageing electricity, water, heating, and transport networks are faced with growing demand
  • Renovations and modernisation must be carried out whilst services remain operational
  • Supply security must be maintained despite the backlog of renovation work
4

Climate adaptation and resilience

  • Climate change is placing greater demands on critical infrastructure
  • Cross-sectoral interdependencies complicate crisis preparedness and coordination
  • Civil protection and supply systems must remain operational even in the event of disruptions
OUR DATA BASIS

HASELHORST SMART-CITY-RANKING

Since 2018, we have been monitoring the progress of sustainable and digital transformation in German cities. The result is a unique nationwide database for municipal and industry stakeholders alike.

The Haselhorst Smart City Ranking 2026 will be published on 15 September. Our team will present the results live during a webinar.
Register for the webinar
418
cities in Germany were analysed
>43m
residents of Germany are represented in our ranking
33k+
data points are included in the assessment
OUR SERVICES

HOW WE STRENGTHEN CITIES AND UTILITIES

We combine data analysis, strategy, and implementation to boost efficiency, facilitate investment, and ensure organisations remain capable of taking action.

01

Future-proof organisations

Reducing costs, creating headroom for investments, and maintaining the ability to act.

  • Cost and efficiency programmes for processes, overhead, and operating costs
  • Organisational and governance design to ensure clear lines of responsibility and faster decision-making
  • Restructuring and transformation programmes with reliable monitoring and implementation
02

Smart City and digitalisation

Developing clearer perspectives, prioritising projects, and steering their implementation.

  • Strategy development with an implementation roadmap for cities and utility companies
  • Impact monitoring and data-driven decision-making
  • Embedding smart city initiatives and digitalisation across legislative periods and investment cycles
03

KRITIS, resilience, and supply security

Protecting critical systems and ensuring the supply of essential services, even in emergencies.

  • Develop KRITIS strategies, civil protection, and crisis preparedness as an integrated system
  • Adapt infrastructure to the impacts of climate change and prepare it for disruptions
  • Establish governance models and cross-utility crisis structures for emergencies
04

Energy transition and sustainable mobility

Strategically aligning energy, infrastructure, and mobility with new needs.

  • Climate strategies, decarbonisation roadmaps, and action plans for reducing emissions
  • Energy and mobility strategies, as well as strategic support for urban infrastructure projects
  • Cross-sectoral governance structures for energy, mobility, and climate management

CLIENT IMPACT THAT MATTERS

Studio portrait of Kira Brings | H&Z

The cooperation was characterised by a high level of professionalism, swift and precise support, and a consistently structured approach.

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Kira Brings
Programme Management Smart City
Mönchengladbach

HOW SMART IS YOUR CITY?

Our Smart City Ranking shows how far the transformation of your city has progressed, based on data and presented transparently. To this end, we collect over 33,000 qualitative and quantitative data points annually from more than 400 German cities.

We look forward to discussing any issues with you – from developments since 2018 and particular strengths to areas of potential and possible courses of action. If you are interested, please do get in touch.

OUR LATEST DEEP DIVE

A practical dossier on how cities can base transport development decisions on data rather than assumptions.
All H&Z insights
Print mock-up of the traffic development practice dossier on a light blue background | H&Z
Strategy Paper
10.08.2026

Building a robust data foundation that starts taking hidden costs into account enables cities to tap into new potential for sustainable mobility planning.

MASTERING STRATEGIC CHALLENGES

GET IN TOUCH WITH OUR EXPERTS

For tailored advice and insights, our experts are available to support you with strategic and operational guidance.

With head, heart, and hand, from strategy to implementation.

Lucia Wright – professional portrait | H&Z

Dr. Lucia Wright

Associate Partner
Lucía is an expert in sustainable and digital transformation across cities, infrastructure, and utilities. Drawing on international experience in urban and infrastructure development, she supports transformation projects and the design and implementation of strategic and organisational change.
Studio portrait of Patrick Stütz | H&Z

Patrick Stütz

Associate Partner
Patrick develops action plans and restructuring strategies with a focus on cost efficiency, project management, and financial planning. Among other things, he helps utilities reduce costs, facilitate change, and create room for investment.