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Financial Services
Procurement & Cost Management
28.02.2026 | Deep-Dive

IT Cost Impact in Banking

Optimize your IT spend without losing performance

Gain transparency, cut structural inefficiencies, and free budget for innovation through data-driven benchmarking, sourcing optimisation, and hands-on implementation.

NOT LESS IT – BUT MORE IMPACT PER EURO INVESTED

Banks’ IT expenditure has been rising structurally for years – driven by regulation, digitalisation, cybersecurity and the shift to modern platform architectures. At the same time, pressure on cost-income ratios and efficiency programmes is growing. For many institutions, professional IT cost management is therefore becoming a decisive lever for ensuring competitiveness and creating financial scope for innovation.

However, although numerous banks are already optimising their costs, substantial potential often remains unaddressed. Historically grown provider landscapes, a lack of transparency regarding services and contracts, and insufficient bundling of requirements often lead to structural inefficiencies.

IT COSTS AS A STRATEGIC CONTROL LEVER

A sustainable decline in IT costs is not to be expected in most institutions – which makes active control of the cost base all the more important. Successful banks create transparency about their expenditures, prioritise the most effective levers and combine short-term savings with structural improvements to their operating model.

This is not purely about cost reduction, but about striking the right balance: achieving targeted efficiencies, reducing complexity and, at the same time, investing sufficiently in future viability.

TRANSPARENCY THAT DELIVERS IMPACT

H&Z supports banks with a holistic end-to-end approach – from the strategic classification of the IT cost base and data-driven benchmarking to the consistent implementation of identified measures. Our combination of banking expertise, purchasing excellence and in-depth IT knowledge enables us to precisely address cost drivers and set up realistic efficiency programmes.

The focus is on:

  • Achieving complete cost transparency through data-based benchmarking and reliable market comparisons
  • Identifying concrete savings potential in external IT services, supplier structures and contract landscapes
  • Consolidating providers and bundling requirements to achieve economies of scale and increased negotiating power
  • Prioritising short-term levers and structural measures for sustainable efficiency gains
  • Realigning sourcing and negotiation strategies based on best practices and category expertise
  • Establishing effective control mechanisms for a value-oriented IT cost structure
  • Actively supporting implementation – from tenders and negotiations to the measurable realisation of savings

FROM COST PRESSURE TO STRATEGIC ADVANTAGE

Institutions that manage their IT costs early and systematically gain more than just efficiency: they increase their ability to transform, strengthen their investment power and lay the foundation for a sustainable business model.

H&Z supports banks on this journey – pragmatically, implementation-oriented and with a clear focus on measurable impact and a success-based approach.

Contact us to assess your IT cost structure, identify potential and create targeted scope for strategic initiatives.

READ THE FULL DEEP DIVE VALUE-BASED IT COST MANAGEMENT NOW

  

CONTACT OUR EXPERTS

Oliver Wehrkamp

Partner
Oliver is Industry Lead for Financial Services at H&Z, focusing on strategy, performance improvement, AI, and large-scale transformation programs with extensive leadership experience from senior roles in banking and top-tier consulting.
Oliver Wehrkamp

Sven C. Schumacher

Partner
Sven C. Schumacher

Manuel Schambach

Senior Expert IT Cost Opimization
Manuel Schambach

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