H&Z Connect

Service Roundtable

26.03.2026 | Munich

The H&Z Service Roundtable 2026 offers practical insights and clear strategies for building resilient, future-ready service organisations.

WHAT TO EXPECT

From Linear to Circular – A New Boost for the Service Business

Together, we will explore how circularity unlocks new value potential in service and what changes the use of AI means for service organisations. Look forward to practical insights, industry best practices and open exchange with fellow service leaders.

Look forward to an inspiring day with practical insights and strategies.

26.03.2026

Thursday

8:30am-5:30pm

CET

Munich

H&Z Headquarters

AGENDA

8:30 am – 5:30 pm

The exact schedule will be announced shortly.

SPEAKER

Prof. Dr. Johann Gregori

Professor of Business Administration - Hochschule Offenburg

Circularity in Plant and Machinery Engineering: An Economic Control Model

Dr. Thomas Schlothane

Senior Manager Technology - TOMRA Systems GmbH

From Product to Solution: Rethinking Value Creation with Circularity and AI

Jochen Trommer

Director Sustainability Consulting - Encory GmbH

Circularity Meets the Business Case: How Circular Models Become Economically Viable

Manuel Moser

Sustainability Manager - PALFINGER AG

Refurbishment in Practice: Recovery, Take-Back & Service Potential

Dr. Torsten Schlüter

Chief Sales Officer - Doerrenberg Edelstahl GmbH

Order Management & Material Innovation: New Value Creation Models in Service

HOSTS

WE LOOK FORWARD TO connecting with YOU!

Dr. Roman Bauer

Partner

As a Partner at H&Z with over 30 years of experience in industry and consulting, Roman supports companies in strategically advancing their service business – from digital business models to efficient and sustainable solutions that strengthen performance and competitiveness.

Dr. Sebastian Gauster

Senior Consultant

Sebastian specialises in strategy, innovation, and organisational transformation. His work focuses on how organisations build innovation capabilities and adapt to complex change. Alongside his professional work, he is active in research and teaching on strategic management and organisational agility.

Register here

YOUR CONTACT

Any Questions?

We look forward to hearing from you.

Jule Hiller

Senior Expert Events

Frequently Asked Questions

Am I able to participate virtually?
Unfortunately, virtual participation isn’t available for live events.
What to do, if I can no longer attend the event?
You can easily modify your registration by reaching out to events@hz.group.
Is parking available at the venue?
Yes, parking is available. You can reserve a parking spot in advance by sending an email to events@hz.group.

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