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Operational Excellence

Brückner Maschinenbau

Quality Excellence for Sustainable Quality Leadership

Brückner Maschinenbau, together with H&Z, has built a quality culture that goes beyond technical precision.

Client Challenge 

As the global leader in stretched film production technology, Brückner Maschinenbau enables premium packaging and high-tech applications worldwide. To maintain this position, engineering excellence alone was not enough—true leadership required a deeply embedded quality culture that connects strategy, governance, and daily operations.

While Brückner’s quality processes were implemented, yet they did not ensure transparency, effective prioritization, consistent tracking, or lasting resolution of unresolved issues. The challenge was clear: to create a future-ready quality management system that fosters transparency, collaboration, and long-term excellence.

H&Z Approach  

At H&Z Business Consulting, we believe Quality Excellence (Q Excellence) is more than process—it’s a strategic enabler.

Key Interventions:

  • Co-developing a quality policy built on four guiding principles—trust, success, teamwork, and everyday quality – creating a shared language across the organisation
  • Designing a future-ready quality organisation, including a dedicated Quality Management Function reporting to the CEO – ensuring management support and organizational importance
  • Introducing a Quality Performance Index (QPI) and integrated KPI dashboard – to drive data-based decision-making
  • Standardising and digitizing the problem-solving process – streamlined problem reporting and resolution
  • Introducing quality management processes in engineering and procurement ensuring quality issues are detected before they occur
  • Creating a concise Quality Handbook supported by a strategic communication plan – to embed the new mindset across all levels of the company.

Throughout this journey, H&Z acted as a transformation partner—sparring, guiding, and enabling Brückner’s teams to truly own their Q Excellence model.

Results

Brückner’s quality management is no longer a separate function—it has become a core leadership discipline that drives collaboration and performance.

Key results include:

  • Enhanced cross-functional collaboration and shared ownership of quality
  • A standardized, digital problem-solving process that accelerates decision-making
  • Transparent tracking and reporting of quality performance to enable fact-based decisions
  • A sustainable cultural shift — positioning quality as both a mindset and a strategic differentiator

This transformation not only delivers operational value—it positions Brückner as a reference case for quality leadership in technically complex industries.

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“For us, quality is not a final check but a mindset that flows through every part of our organisation. With H&Z, we built the framework and the conviction to lead through quality.”

Logo of Brückner Maschinenbau showcasing engineering and manufacturing expertise, representing consulting services for industrial innovation.
Nicolas Beyl
CEO, Brückner Maschinenbau

About Brückner Maschinenbau

Brückner Maschinenbau, headquartered in Siegsdorf, Germany, is the global technology leader in film stretching lines for the plastics industry. The company stands for innovation, precision, and sustainability, now reinforced by a culture of Q Excellence co-designed with H&Z Business Consulting.

Get in Contact with our experts

 

Bernhard Düngler

Project Manager
Bernhard Düngler

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