RATIONAL AG's Digital Procurement Transformation with aneon

Client Challenge

RATIONAL always wants to offer its customers in professional commercial kitchens the best solutions for thermal food preparation. With this vision and conviction, the company started 50 years ago - in 1973 - with 18 employees and has since become the global market and technology leader. With over 1,200,000 appliances on the market, their cooking systems have become the standard in professional kitchens. With a global market share of around 50% and 31 subsidiaries, RATIONAL is a globally active company. Quality assurance plays an important role in this. For RATIONAL, customer satisfaction is just as important as a flawless supply chain and stable relationships with suppliers in order to manufacture products of the best possible quality.

This is why in 2022, RATIONAL committed itself to the project of finding an innovative solution for purchasing digitization. After all, there was no standardized system for managing suppliers. The challenge was therefore to establish a purchasing software solution across all subsidiaries, with the guarantee that only the best and most reliable suppliers would be worked with. Ultimately, RATIONAL's vision - to provide customers with the best solution for food preparation - was to be realized throughout the entire value chain.

aneon's Approach

To overcome this challenge, RATIONAL has set itself the goal of introducing a supplier relationship management system to generate a common supplier database, more effective communication and more uniform onboarding across all RATIONAL sites.

With the SRM module, JAGGAER offers a modern and value-creating software for supplier management. aneon offers the perfect triple-a solution based on its expertise in all fields: the approved aneon approach.

The triple-a solution guarantees an aneon standard set-up based on project experience from more than 100 implementations across various industries. This standard guarantees a sound basis that contributes significantly to the success of the project. The award as JAGGAER Premium Partner underlines the relevance and significance of the approved aneon approach.

Results

Thanks to the approved aneon approach, a standardized onboarding process including a product group-specific questionnaire was created throughout the process. With the modern JAGGAER software solution, important partners for RATIONAL can be analyzed and potential risks quickly identified. This ensures that suppliers pursue the same values as RATIONAL - manufacturing products of the highest quality for their customers.

Thanks to the triple-a solution, the project was implemented on time and within budget and exceeded the client's expectations in the initial phase. In just a short time, more than 400 suppliers were connected to the portal. From now on, standardized onboarding, document management and a consistent evaluation system will simplify the work with suppliers.

"Thanks to the high-quality training material and efficient training sessions, the new system was quickly accepted and used by the employees. The suppliers also quickly recognized the added value. The Change & Communication department therefore made a massive contribution to the success of the implementation," says Nikolas Bayer, Project Manager, RATIONAL.

About aneon solutions

Makes your purchasing fit for the future.

aneon solutions GmbH is an internationally operating management consultancy specializing in the implementation of purchasing software solutions.

Founded two years ago, aneon is already a preferred partner of leading providers such as JAGGAER and ONVENTIS. As a partner of the H&Z Group, aneon offers its customers extended solutions such as change communication and customized training that create added value.

Top customer satisfaction is demonstrated by projects with more than 50 customers in which new software was implemented or existing systems were expanded. One long-standing partner is BSH, for example, which has long relied on the consultancy's expertise.

About RATIONAL AG

Inspiringly different.

The RATIONAL Group is the global market and technology leader for thermal food preparation in professional kitchens. Founded in 1973, the company employs more than 2,200 people, around 1,100 of them in Germany. Since its IPO in 2000, RATIONAL has been listed in the Prime Standard of the German Stock Exchange and is now included in the MDAX. The company's primary objective is to always offer its customers the greatest possible value.

Internally, RATIONAL is committed to the principle of sustainability, which is expressed in the principles of environmental protection, management, occupational safety and social responsibility. Year after year, numerous international awards attest to the high quality of the work performed by RATIONAL employees.