27.03.2025 - 27.03.2025
12th Service Round Table 2025
This year’s event focused on: 'In times of (geo)political uncertainty – gaining competitive advantage through service-driven business models.' At the 12th Service Round Table, we showcased how such models have helped companies build resilience and strengthen their competitiveness.
Key Insights:
- Capitalize on installed base: The future lies in serving your own and your competitors' installed bases through modernization, software updates, maintenance, and cybersecurity offerings-not just new sales.
- From lock-in to strategic partnerships: Partnerships that go deeper than transactional support are the foundation for long-term success and trust and a resilient service business.
- Speed over perfection: Rapid iterations with customers help validate and shape the true value of service offerings — real impact comes from co-creation, not perfection on paper.
Watch the recap from this years event!
Expert team:
If you have any questions, feel free to reach out.
Roman Bauer
Florian Oesterle
Paul Ammann
Sebastian Schleicher
