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H&Z Management Consulting - Consulting with head, heart and hand
23 March 2023

10th H&Z Service Round-Table 2023

Our anniversary round table highlighted previous trends in service, their practical implementation and patterns of success.

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10 Years of H&Z Service Round-Table

More than 40 cross-industry senior executives across various industries came together for H&Z Management Consulting 10th Service Round-Table. The event aimed to address the current trends, developments and challenges facing the service function.

More Details

We were privileged to have had inspiring speeches from notable speakers such as Benjamin Scher, Dr. Jesko Merkel, Michael Scheuter, Julian Weber, Meike van t Hoen, Volker Griesbach and Jörg Conrad.

During an interactive panel discussion moderated by Tilman Bona and Tatjana Utz-Erhardt, we delved into the topic of the shortage of skilled workers and explored different approaches to tackling the issue.

We also took a retrospective look at some of the excellent ideas shared in previous meetings, on what has worked, what lessons have been learned, and how to continue successfully. Thank you everyone for sharing your personal experiences and stories! Special thanks to Guido H. Baltes reflecting these finding on a scientific background.

We express our gratitude to all the participants for their enthusiastic contributions to the engaging discussions. If you're passionate about service-related topics and would like to join the next Round-Table, please connect us.

A few impressions

Klick through some pictures from the event here.

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Our Service Experts

Do you have any questions or are you interested in further details on the topics?

Florian Oesterle

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Florian Oesterle

Katharina Bader

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Katharina Bader

Roman Bauer

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Roman Bauer