We’ve heard a lot about leveraging technologies while having people-centered businesses. We’ve heard a lot about moving beyond silo-based optimization, about breaking down barriers between functions and driving cross-functional, end-to-end optimization along the value stream. But what does this mean for procurement in practical terms? Our latest white paper ‘how procurement operates in the 2020s’ summarizes the discussions procurement experts Jochen Schmid (h&z Management Consulting), Sven Rademacher (SAP BTS) and Martin Göring (SAP BTS) have had over the past year on the three key features of the future procurement operating model which was recently published via Procurement Leaders Network.